Open a command prompt and type the following

To find serial number:
wmic bios get serialnumber

To find model number:
wmic csproduct get name

Source

This appears to happen more frequently with copiers and other devices scanning to SMB shares, where a scanned document does not appear in the folder for several minutes for the end-users, however on the server-side it appears instantly.

Browse to the registry key below on the workstation, create a new DWORD value called DirectoryCacheLifetime and give it a value of decimal 0.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\LanmanWorkstation\Parameters
 DirectoryCacheLifetime = 0

Alternatively, you can create a group policy to set the registry using

Computer Configuration > Preferences > Windows Settings > Registry

Additional info: SMB2 Client Redirector Caches Explained

Open Event Viewer, select the System log and choose Filter Current Log… in the Actions pane on the right.

Type in 6013 in the Includes/Excludes Event IDs field and click OK.

Open any of the events and divide the value given in the details pane by 3600 to convert seconds into days of uptime.

The following scripts and utilities will streamline the automation of pushing out Windows Updates to several machines at once without an internet connection using WSUS Offline.

1. Download PsTools and extract to X:\PsTools on your server.

2. Download the WSUS Offline zip file and extract it to X:\wsusoffline

3. Run X:\wsusoffline\UpdateGenerator.exe, select your Windows and Office Updates and click Start to generate the update folder.  This will take several minutes depending on the selections you’ve made.

4. Share the wsusoffline folder as \\SERVER\wsusoffline.

5. Create the RunUpdate.bat initiation script using the command below and save it to the server’s desktop.

RunUpdate.bat

X:\pstools\psexec.exe \\computername1,computername2,computernameN -d -u DOMAIN\user -p password -i \\SERVER\wsusoffline\update.bat

• The -d switch tells psexec to not wait for the client to return from the script.  This allows you to update multiple machines at once, rather than one at a time.
• The -i switch tells psexec to run the script interactively, or in other words, on the current user’s desktop, allowing you to monitor the progress of the update.bat script run (below).
• The update.bat file is the script the workstations will run to connect to the server and call the wsusoffline updater script.

6. Create the update script that the target computers to update will run.

update.bat

@echo off
net use w: \\SERVER\wsusoffline /persistent:no
w:
cd client\cmd
call doupdate.cmd /nobackup /updatercerts
shutdown -r -t 30

7. Run the script from the server to start the update.

8. The clients will run update.bat and begin automatically installing updates, then reboot upon completion.

9. Run the RunUpdate.bat script on the server after each update and reboot cycle to fully patch the target workstations, as it will do certain updates in batches.